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Direct-To-Consumer Channels Boost US Beauty Brands’ 2017 Sales Growth, Report Finds

June 28, 2018: 12:00 AM EST
A recent study from market research company Kline showed that sales in direct-to-consumer channels are growing faster than other channels in the US. The report, Beauty Retailing USA: Channel Analysis and Opportunities, found that sales on home shopping, social media and direct-to-consumer e-commerce platforms together grew 13% last year. Brands like Glossier and Kim Kardashian's KKW Beauty, for example, are using pop-up shops to reach and appeal to more customers by offering a personalized experience, and retailers are being forced to enhance the in-store customer experience, particularly through technology, to compete. 
Austyn King, "Engaging experiences: The secret to success in beauty retail?", Cosmetics Business, June 28, 2018, © HPCi Media Ltd.
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